Instant recognition and reward direct to every agent creating state breaking benefits. WeeMee avatars and real time performance, personal improvement and engaging images. Agent report cards make objective performance feedback easy.
Considered by agents to be a fun quiz; competency assessment and training is an objective way to establish and increase the knowledge levels of every agent. System intelligence interacts with each agent based on their individual levels of knowledge and training retention.
Displays valuable, transparent and objective results in a refreshingly captivating way. Continually refreshed images and proven to be engaging to agents as well as managers.
Build trust with your employees by sending frequent, short engagement survey questions allowing you to take action, communicate or assess mood. Annual Engagement Surveys will never be so effective.
A great tool for agents to share the most effective practices, search for advice, score the outputs and receive recognition for their imputs. Your agent's knowledge and experience is a valuable asset, ensurer you use it wisely.
Bring all of your locations together as one virtual centre, whether across the ocean, in the next city or right around the corner. Whether it's best practice, relationship building or friendly competition, the whole is greater than the sum of the parts.