Increasing Employee Productivity
Motiv8 are global leaders in contact centre employee motivation and knowledge improvement, using unique technology, backed by a remarkable return on investment guarantee.

Through the use of our unique patent pending software, real time interaction and gamification we can increase employee’s motivation, knowledge and productivity leading to material improvements in company profits. This is a tried and tested and truly one stop solution.

  • Motivation

    Instant recognition and reward direct to every agent creating state breaking benefits. WeeMee avatars and real time performance, personal improvement and engaging images. Agent report cards make objective performance feedback easy.

  • Competency & Assessment

    Considered by agents to be a fun quiz; competency assessment and training is an objective way to establish and increase the knowledge levels of every agent. System intelligence interacts with each agent based on their individual levels of knowledge and training retention.

  • Real Time Live Boards

    Displays valuable, transparent and objective results in a refreshingly captivating way. Continually refreshed images and proven to be engaging to agents as well as managers.

  • Engagement Surveys

    Build trust with your employees by sending frequent, short engagement survey questions allowing you to take action, communicate or assess mood. Annual Engagement Surveys will never be so effective.

  • Best Practice

    A great tool for agents to share the most effective practices, search for advice, score the outputs and receive recognition for their imputs. Your agent's knowledge and experience is a valuable asset, ensurer you use it wisely.

  • Virtual Contact Centre

    Bring all of your locations together as one virtual centre, whether accross the ocean, in the next city or right around the corner. Whether it's best practice, relationship building or friendly competition, the whole is greater than the sum of the parts.

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Motiv8 Blog

Does an annual bonus in a contact centre have any impact on employee motivation & performance ?

The annual bonus is a common feature in many large companies in the UK.  For sure in rece...

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Instant recognition in the call centre

Not all employee rewards are equal, says Heather Rogers. Offering instant recognition can ...

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